Shipping and Returns

At Oros Store, we strive to ensure that your shopping experience is convenient and satisfactory. We have outlined our shipping and return policies to provide clarity and transparency. Please take a moment to familiarize yourself with the details below:

Shipping:

• We work with multiple shipping partners to ensure reliable and efficient delivery across all regions of India.
• Our goal is to deliver your order within a week from the date of purchase. However, please note that external factors or unforeseen circumstances may occasionally cause delays beyond our control.
• To keep you informed about your shipment, we will provide tracking information via email. You can use this information to monitor the progress of your order and get an estimated delivery date.

Return:

• We accept returns within 5 days of the delivery date to ensure your satisfaction with your purchase.
• To be eligible for a return, the item(s) must be unused, in their original packaging, and in the same condition as when you received them.
• Initiating a return is simple. Just contact our customer support team, providing your order details, and they will guide you through the return process.

 

We recommend reviewing our website's shipping and return policy sections for a complete understanding of the terms and conditions. If you have any questions or require further assistance, our dedicated customer support team is always available to assist you.